Best Property Managers
in Albany

At 440 Route 146 in Clifton Park, Veno Properties manages rental units where issues with upkeep and communication have been noted. Maintenance requests have faced delays, with some repairs, such as patching and painting a bathroom wall after a leak, remaining incomplete. Peeling countertops and floor dents were acknowledged as needing attention but have not been fully addressed. Mice have been observed within apartments, with tenants contending that their presence is linked to ongoing construction and the building's structural condition, while Veno Properties has indicated tenant responsibility.

Inquiries regarding rental applications have encountered difficulties, including issues with tour access and lengthy processing times. One applicant reported being denied despite possessing a HUD voucher and a potential co-signer, with concerns raised about the assessment process and potential discrimination against individuals with disabilities. Communication breakdowns have occurred, such as a failure to notify tenants of scheduled water shutoffs, followed by an attempt to rectify the oversight by claiming notification was given after the fact.

Some tenants have found the property management responsive when initially expressing interest in rentals. The availability of pet-friendly units without excessive fees has been a positive aspect. A tenant portal and various payment methods are available. For some, the experience has been a positive departure from larger apartment complexes.

Hartman Property Management undertook a significant landscaping renovation at 810 S Pearl St, replacing an aged wooden patio with a larger stone paver area bordered by pea gravel. The crew worked daily throughout a period of intense July heat, a detail noted by a client who was largely absent during the project. The pricing for this work was described as competitive.

Scott Hartman and his team handled yard clean-up, including the removal of a substantial quantity of acorns from a single oak tree during a peak production year. Communication with Scott was straightforward, with tasks clearly relayed and executed. The company's punctuality and follow-through were consistent over a two-month observation period following a project, leading to a property that maintained its well-managed appearance.

The professionalism and quality of work provided by Hartman Property Management were evident in their handling of two separate properties, both of which were left notably clean. Their reliability during the booking and completion phases was a consistent observation.

Ilium Properties manages residential buildings in Troy, NY, with an emphasis on maintaining older, historic structures. Properties are consistently kept in good condition, with prompt attention given to repair requests. Residents note that grounds and buildings are well-maintained, contributing to a comfortable living environment.

The management team at Ilium Properties is accessible and responsive to tenant needs. When issues arise, whether for long-term residents or students attending nearby RPI, the staff addresses concerns efficiently. This attentiveness extends to making themselves known around the properties, fostering a sense of security for those living there.

Rent payments are handled with a degree of flexibility. Overpayments have been returned promptly. Ilium Properties appears to focus on ensuring a stable and well-cared-for living situation for its tenants.

Clancy Real Estate, located at 1 Fletcher Rd, Albany, NY 12203, works with clients on property transactions. Staff members like Natalie Macie and Stephanie have assisted buyers. Stephanie, in particular, has been noted for her availability and support in addressing issues that arise during the purchase process.

Client interactions involved agents who accommodated schedules for viewings and responded to inquiries. Tyler Clancy is mentioned for a recommendation that secured a purchase. Kristen and Kevin were involved in the sale of a property, employing a strategy that generated quick interest and achieved a sale above the asking price.

The firm's agents have been described as responsive and diligent. Clients have reported positive experiences due to the personalized attention received, including assistance with finding suitable homes and navigating the complexities of buying and selling.

Real Capital Group, LLC, located at 90 State St #700, Albany, NY 12207, has encountered issues with its property showings, with one instance detailing multiple prospective tenants arriving for a scheduled viewing without prior notification of a group event. Communication during this showing involved a leasing agent participating remotely via FaceTime, with a representative on-site facilitating entry.

Maintenance requests at properties managed by Real Capital Group have reportedly gone unaddressed for extended periods. Specific examples include a lack of heat in a finished basement, a sliding back door that would not open, and water leaks leading to mold growth. Attempts to communicate issues through online portals are said to go unanswered, with contact limited to AI-driven text messaging that frequently delays resolution.

Tenant interactions regarding deposit returns have also been a point of contention. In one case, a security deposit was allegedly withheld for "junk removal" that included items belonging to the property owner, as evidenced by photos from the initial listing. Another charge cited the replacement of a bathroom ceiling fan that was never present in the unit, despite a prior tenant request for such an amenity. However, a maintenance worker named Carlos is frequently praised by tenants for his promptness and effectiveness in resolving repairs.