Real Property Management Iowa, located at 2360 Northwest 128th Street in Urbandale, manages properties within the Des Moines area. Clients have noted a capable manager, Angela, who oversees operations. The staff's behavior toward clients was described as pleasant.
Issues arose for some renters concerning communication and maintenance. One account detailed paying a significant amount for initial move-in costs, followed by the discovery of black mold behind a dishwasher. A month passed without a response to reported mold issues, and phone calls to the office were frequently met with unavailability. Another tenant reported struggles with callbacks and unexpected landlord visits. The repair of a broken dishwasher was communicated to take three weeks.
Concerns were raised about the leasing process, where potential tenants seeking to relocate for professional positions experienced a complete lack of response to inquiries made via email and phone, even after direct contact with named individuals. This communication breakdown stalled the leasing process and raised questions for potential owners about the company's responsiveness in ongoing management.