My Property Manager, LLC handles rental property management. Inquiries into vacancies were met with staff disconnecting calls, particularly when questions arose regarding the cleanliness of vacant units. One tenant reported finding dust and spiderwebs, along with mold in a bathroom, prompting a technician visit for a non-functional dishwasher. This technician left the appliance disassembled, with a further repair delayed until September due to parts availability.
Client experiences vary. One two-year tenant reported attentiveness and a smooth security deposit return. Another individual moving due to personal circumstances found the company compassionate in facilitating a lease break. A family selling their home utilized the company's services to locate a rental, later experiencing prompt resolution of AC, minor water leak, and lighting issues following an online maintenance request submitted on a Saturday.
Further maintenance reports indicate some tenants experienced no issues with repairs, finding communication easy. However, other tenants reported significant problems upon moving into properties, including non-working appliances such as refrigerators and dishwashers, necessitating multiple repair attempts for garage doors and air conditioning units.