JoGip Property Management’s operational approach features distinct communication protocols and pricing structures. Tenant inquiries and landlord correspondence sometimes necessitate repeated follow-up, with phone calls not always being returned. On occasion, HOA complaints forwarded by owners have not reached tenants, leading to associated fees.
The company’s invoicing practices present another area of note. Repair costs have been observed to significantly exceed market rates for specific tasks. For example, a garage door remote replacement was billed at $250, and a partial roof tarping was invoiced at $450, with the latter amount falling below the threshold for mandatory landlord authorization.
Individual staff members have been recognized for their service. Monica is noted for facilitating an early move-in date and maintaining prompt communication. Antonio and Jackie are credited with proactive responses to queries and efficient handling of tenant requests.