Westrom Group Property Management handles residential properties from their Haslet, Texas location. Interactions with the company can involve both property applicants and homeowners. In one instance, a homeowner reported that after a hailstorm, the company provided guidance through the insurance claims process.
For those seeking to rent, the company has assisted senior citizens through the application process, reportedly explaining steps that were initially confusing. One tenant noted a maintenance request submitted early on a Friday morning was addressed by that same morning, with communication about the repair process described as clear and timely.
A past tenant experienced issues with the return of a security deposit after the landlord chose to sell the property. This tenant stated the deposit had been transferred to the landlord by Westrom Group, leading to deductions for repairs the tenant disputed. In an update, the owner of Westrom Group reportedly contacted the tenant to explain the situation and resolve some of the concerns.