Legacy Property Management in Sacramento has handled property rental for clients. Nataly and Jonathan are noted for their communication during management transitions and ongoing responsiveness. Scott provided specific repairs, replacing a gate latch and adding a metal pull loop to a backyard gate, which subsequently allowed the gate to close securely.
One client experienced issues with initial property listing, with the property priced approximately $600 below market value, leading to numerous applicants. This client also reported a property manager, Loren, did not include requested terms in the rental contract, resulting in extra financial liability. Loren also withheld thermostat sensors, which the client stated led to a service call for a non-existent issue, and failed to inspect requested items during a house inspection. This client also noted an improper response to an HOA citation and lost keys for five sets of French doors. Subsequent communication attempts by this client were reportedly ignored.
Another reviewer found the rental process involved numerous fees and the assigned property was priced above comparable listings in the area, including additional utilities not present in other units within the same complex. This individual expressed doubt about the authenticity of positive reviews.