Cornerstone Property Management's approach to property management presents a mixed record. Their handling of a recent vacancy, which began in April 2025, shows a notable delay in owner distributions, with the first withdrawal not occurring until October. Communication issues were also observed during this period; emails sometimes required up to five days for a response. From June 9th to June 26th, 2026, the property remained unattended following the tenant's departure, resulting in deteriorated landscaping and damaged irrigation equipment. The company's applicant screening process, which involves advertising only ten days before a move-out and reviewing applicants individually, contrasts with broader efforts to secure tenants.
In contrast to the more recent experiences, earlier interactions suggest a different operational style. A tenant review from 2025 noted a positive experience, describing renting from Cornerstone as a "breath of fresh air" and appreciating landlords who "care about their tenants." A landlord review from January 2026 highlighted a proactive "routine rental audit update" from a property manager named Daniel, an initiative not previously undertaken by other managers. This review also acknowledged minor communication challenges while still deeming the partnership "time & effort well spent."
The company's long-term clients have also noted specific operational strengths. A client who has worked with Cornerstone since 2013, and now entrusts them with three properties, detailed their assistance in transitioning a primary residence into a rental. This process involved a four-month planning phase with an itemized repair and upgrade strategy, coupled with vendor recommendations. During a period of low market demand, Cornerstone actively monitored trends and conducted consistent on-site showings, leading to the swift placement of a qualified tenant.