Best Property Managers
in Pittsburgh

Lobos Management handles property inquiries with a notable attention to individual needs. Chloe Jones, in particular, assisted one client through two separate lease agreements, locating affordable studio apartments and guiding them through the application process for a subsequent move. She answered questions promptly and offered reassurance during potential application complications, even reaching out on her day off to confirm a lease acceptance. Bailey, another staff member, also worked with prospective renters, showing apartments and explaining lease details, maintaining communication when questions arose. Mackenzie’s approach involved showing multiple units and offering further assistance the following day when initial searches did not yield a suitable outcome.

The administrative process at Lobos Management, as experienced during a visit for a parking pass, involved a collaborative team. Sarah, AJ, Bailey, and Marisa were present, with Audrey noted for her ability to manage multiple clients when the office became busy. This interaction provided a smooth experience for the client picking up their pass. For those touring apartments, such as Royal Windsor, staff like Bailey presented units accurately, with descriptions aligning with online listings.

Prospective residents have reported that Lobos Management staff, including Chloe and Bailey, are responsive to inquiries regarding apartment details and lease terms. They aim to match individuals with suitable living spaces in desired neighborhoods. The team's ability to address specific requirements and provide clear, transparent information contributes to their client interactions.

Arbors Management Inc. handles property management for residences in Pittsburgh. The firm's personnel, including Marlayna Marquinez, Brycen Hancock, and Alexandra, attend to tenant inquiries and property owner requests. Marlayna Marquinez has been noted for assisting renters in finding suitable homes, explaining details, and presenting available options. Brycen Hancock has assisted individuals during challenging periods, offering guidance and making situations feel manageable.

Property owners have found Arbors Management to be a partner in managing multi-unit buildings. The team works with owners who are hands-on in their approach to property upkeep, stepping back when owners utilize their preferred contractors. Arbors Management has also provided recommendations for vendors, including a plumber whose work was positively received.

The company facilitates rental processes for both tenants and property owners. Payments are processed within reasonable timeframes, and communication with the management team is reported as timely. Their approach involves clear communication and a focus on the success of property owners.

Costello Management provides property management services from its Pittsburgh office at 710 Fifth Ave. During a six-year period, one tenant resided in three different properties managed by Costello, noting their continued choice of the company. The maintenance team's responsiveness was a recurring theme, with prompt repairs for issues such as dishwasher malfunctions, electrical outlets, and heating system failures, including the eventual installation of a new heating unit when a part was unavailable.

The upkeep of the properties themselves was consistently mentioned. Tenants observed that their rental units were kept clean and well-maintained, with appliances noted as superior to other Pittsburgh rentals. Exterior tasks such as lawn care and winter snow removal and salting were also handled by the management.

Communication with Costello Management was described as easy and honest. Tenants reported interactions with friendly and professional staff, who addressed questions and concerns through a website portal. The move-in and move-out processes were smooth, and security deposits were returned without issue.

DeSantis Property Management, located at 200 Commerce Dr STE 202 in Moon Township, PA, presents a mixed record of service. In one instance, a property owner reported extended periods of poor communication, delays in essential tasks like cleaning and winterization, and a failure to address property upkeep, leaving a strong animal odor, carpet stains, and debris in the garage unaddressed for months. This owner also noted the company's failure to manage utility payments, resulting in a water shutoff notice and an unexpected $400 expense.

Billing practices also drew criticism, with a property owner detailing duplicate management fees, charges for unrendered cleaning services, and fees for work occurring after the termination of their agreement. The owner stated they were repeatedly advised to lower rental rates while basic maintenance and cleaning required to attract a tenant remained incomplete. This experience led the owner to sell the property rather than continue with the management company.

Conversely, some clients have reported positive experiences, with one tenant highlighting the quick resolution of an air conditioning issue on a Sunday, resolved by the end of the following day. Another owner expressed appreciation for Ben and Judy's knowledge of the property and local area during the sale of a rental property. Judy, specifically, was described as kind, helpful, and responsive, making the rental experience less stressful.

Real Property Management Pittsburgh's operations at 134 S Highland Ave address the needs of property owners seeking to place tenants. The company has facilitated quick turnovers for vacant units, with one owner noting their property was rented again shortly after a previous tenant departed, providing a sense of security. Claudette Minnotte and her team have been credited with managing properties professionally and efficiently over a two-year period, resolving tenant-related issues.

For those renting through Real Property Management Pittsburgh, online access is available for rent payments and maintenance requests. One tenant reported a timely reimbursement through rent reduction following a winter heating issue caused by a thermostat malfunction. Contracted service providers have also been described as professional and friendly by tenants.

However, some tenant experiences have highlighted significant shortcomings. In one instance, a rental unit was advertised with an A/C system which was not present upon move-in, alongside other undisclosed missing appliances. A significant ceiling collapse due to rain went unaddressed for ten days, with subsequent repairs being incomplete. This same tenant reported a lack of support despite paying for insurance.